• Quality Guarantee
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To deliver better after-sales service, we hereby clearly define our warranty policy on all the products supplied by EAGO for overseas market as follows:

1. EAGO offers limited warranty of 27 months (calculated from the manufacturing date from EAGO) for all the shower & bath products supplied by EAGO (including steam shower room, whirlpool bathtub, shower cabin, shower panel, bathroom cabinet, sauna room with steam shower, outdoor spa, etc.).
2. EAGO offers limited warranty of 27 months (calculated from the manufacturing date from EAGO) for the flushing mechanism of toilets. 15 months of limited warranty is offered for toilet seats and 63 months of limited warranty is offered for porcelain part of the toilet (both calculated from the manufacturing date from EAGO).
3. In case there is any quality problem with the product or any damage on the product due to quality problem, the customer is requested to provide EAGO with necessary information (including manufacturing serial number, relevant photos, etc.). If the complaint is confirmed to be effective by EAGO, EAGO will supply the replacement for free on the basis of EX EAGO’s factory. If the product is damaged due to transportation while distribution or by incorrectly installing or using of the product, EAGO will charge reasonably for the replacement.
4. Many thanks for your attention.
5. Best wishes.